How do I fix an iPhone that is stuck on the Apple logo?
If your iPhone is stuck on the Apple logo and won’t boot up normally, it could be due to a software issue, such as a failed software update, a jailbreak attempt gone wrong, or a corrupted iOS installation. Here are several methods you can try to fix an iPhone stuck on the Apple logo:
1. Force Restart Your iPhone
Perform a force restart, also known as a hard reset, to attempt to resolve the issue:
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For iPhone 8 and later models:
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Press and hold the Side button until the Apple logo appears.
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For iPhone 7 and 7 Plus:
- Press and hold the Volume Down button and the Sleep/Wake (Top) button simultaneously until the Apple logo appears.
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For iPhone 6s and earlier models:
- Press and hold the Home button and the Sleep/Wake (Top) button simultaneously until the Apple logo appears.
2. Connect to iTunes/Finder and Restore
Connect your iPhone to a computer with iTunes (for macOS Mojave and earlier) or Finder (for macOS Catalina and later) installed. If your iPhone is recognized, you may be prompted to update or restore it. Follow these steps:
- Connect your iPhone to the computer using a Lightning cable.
- Launch iTunes or Finder (depending on your macOS version).
- If prompted, select your iPhone when it appears in iTunes or Finder.
- Choose the option to update or restore your iPhone. If you choose to restore, it will erase all data on your device.
3. Use Recovery Mode
If your iPhone doesn’t respond to a force restart or connecting to iTunes/Finder, you may need to use recovery mode to restore it:
- Connect your iPhone to the computer using a Lightning cable.
- Launch iTunes or Finder (depending on your macOS version).
- Follow the steps to force restart your iPhone:
- For iPhone 8 and later models: Press and release the Volume Up button, press and release the Volume Down button, then press and hold the Side button until the recovery mode screen appears.
- For iPhone 7 and 7 Plus: Press and hold the Volume Down button and the Sleep/Wake (Top) button simultaneously until the recovery mode screen appears.
- For iPhone 6s and earlier models: Press and hold the Home button and the Sleep/Wake (Top) button simultaneously until the recovery mode screen appears.
- In iTunes or Finder, you’ll see a prompt to restore your iPhone. Choose the option to restore your device. This will erase all data on your iPhone and reinstall iOS.
4. Contact Apple Support
If none of the above methods resolve the issue, it’s possible that there’s a hardware problem with your iPhone. Contact Apple Support or visit an Apple Store or authorized service provider for further assistance and potential repair options.
Why Is My iPhone Stuck on the Apple Logo?
- Software Glitch: A failed software update or a corrupted iOS installation can cause your iPhone to get stuck on the Apple logo during boot-up.
- Jailbreak Issues: If you’ve attempted to jailbreak your iPhone, it can sometimes lead to software instability and boot-looping.
- Hardware Failure: In rare cases, hardware issues such as a faulty logic board or battery can cause your iPhone to be stuck on the Apple logo.
By following these steps, you can attempt to fix an iPhone that is stuck on the Apple logo and get it back up and running normally. If the problem persists, seek assistance from Apple Support or a certified technician.